General Policies (Kids Language Courses)

General Policies (Kids Language Courses)

1- Registration
  • Students must pre-register online and then confirm their registration by paying their course fee at the TII Registration office in the LAS building, first floor. The tuition fee should be paid in full before the start of the course. The Language Center only accepts payments by debit or credit card. Students are not guaranteed a place in the course until they have paid their course fees.
  • Late registrations are accepted up to the second class meeting based on space availability. Late registrants must pay their tuition in full before the start of their first class. 
2- Cancellations
  • The Language Center reserves the right to cancel courses due to lack of sufficient enrollment.  In that case students receive a full refund of their tuition fee. Students may also choose to apply their tuition to another language course.
  • Purchased textbooks can be returned if they are still in the original packaging. In case of a course cancellation, if the textbook has been opened the student will only be refunded the course tuition fee.
3- Discount Policy
  • QF staff dependents: 10% of tuition fee
  • Siblings discount: 10% of tuition fee
4- Withdrawals and Refund Policy
  • A student who wishes to withdraw from a course must do so before the second class meeting (NOT the second meeting attended). A withdrawal request must be sent by email to the Language Center Coordinator before the second class meeting at mureta@hbku.edu.qa. Refund requests after the second class meeting will not be accepted. No exceptions.

Refunds of tuition for withdrawal from courses are given according to the following schedule:

Before the course starts: 90% of tuition fee
After the first class meeting: 75% of tuition fee
After the second class meeting: No refund

Purchased textbooks cannot be returned and refunded in case a student wishes to withdraw from the course.

To obtain a refund the student must meet the following requirements:

  1. A refund request with a valid justification must be sent to the Language Center Coordinator mureta@hbku.edu.qaNo verbal refund requests will be accepted, nor written refund requests to language instructors or language program coordinators will be accepted.
  2. A copy of Qatari ID and the original Qatar Foundation receipt and POS-transaction slip (customer copy) should be provided within 3 business days.
  3. The TII Language Center works with QF Finance to secure a refund for the student. The process can take up to 2-3 months.
  4. Refunds are made directly to the student’s/parent’s credit or debit card.
5- Safety and Conduct
  • All participants and their family members are responsible for following safety guidelines in case of an emergency. Smoking is not allowed in the building.
  • All participants and their family members are expected to conduct themselves in a manner which demonstrates respect for TII and its staff, fellow students, other family members and property.

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