Registration, Refunds, Discounts, & General Policies

Registration, Refunds, Discounts, & General Policies

1- Registration

  • Students must pre-register online and then confirm their registration by paying their course fee at the TII Registration office in the LAS building, first floor. The tuition fee should be paid in full before the start of the course. The Language Center only accepts payments by debit or credit card. Students are not guaranteed a place in the course until they have paid their course fees.
  • Late registrations might be accepted up to the second class meeting based on space availability. Late registrants must pay their tuition in full before the start of their first class.

2- Cancellations

  • The Language Center reserves the right to cancel courses due to lack of sufficient enrollment.  In that case, students receive a full refund of their tuition fee. Students may also choose to apply their tuition to another language course.
  • Purchased textbooks cannot be returned nor refunded. Only in case TII’s Language Center cancels the course and if the textbook is still in the original packaging. If the textbook has been opened the student will only be refunded the course tuition fee.

3- Discount Policy

The Language Center offers a tuition fee discount for long courses (30 hours or longer) for the following students:

  • Qatar Foundation staff: 10% of tuition fee
  • Full time university and college students: 10% of tuition fee
  • Senior citizens (50 years and above) 10% of tuition fee
  • Persons with disabilities 20% of tuition fee
  • Language Center continuing students 20% of tuition fee (This discount is valid for two semesters following the course the student has taken in the same language program.)

* A tuition fee discount is not applicable for courses shorter than 30 hours.
* Only one discount is applicable and not in combination with other discounts. In case you belong in more than one discount category the highest discount applies.

4- Withdrawals and Refund Policy

A student who wishes to withdraw from a course must do so before the second class meeting (NOT the second meeting attended). A withdrawal request must be sent by email to the Registration Coordinator before the second class meeting at amarongiu@hbku.edu.qa. Refund requests after the second class meeting will not be accepted. No exceptions.

Refunds of tuition for withdrawal from courses are given according to the following schedule:

  • Before the course starts: 90% of tuition fee
  • After the first class meeting: 75% of tuition fee
  • After the second class meeting: No refund

* Purchased textbooks cannot be returned and refunded in case a student wishes to withdraw from the course.

To obtain a refund the student must meet the following requirements:

  1. A refund request with a valid justification must be sent to the Registration Coordinator amarongiu@hbku.edu.qa No verbal refund requests will be accepted, nor written refund requests to language instructors or language coordinators will be accepted.
  2. A copy of Qatari ID and the original Qatar Foundation receipt and POS-transaction slip (customer copy) should be provided within 3 business days.
  3. The TII Language Center works with QF Finance to secure a refund for the student. The process can take up to 2-3 months.
  4. Refunds are made to the student’s credit or debit card used to make the transaction.

If a student wishes to defer a course to the next academic term, he or she must request a deferral by sending an email to the Registration Coordinator before the third class meeting (NOT the third meeting attended). No verbal deferral requests will be accepted, nor written deferral requests to language instructors or language coordinators will be accepted. Deferral request after the third class meeting will not be accepted. No exceptions.

  1. A deferral of study is granted to a specific equivalent course in the following academic term.
  2. The student is required to confirm his/her intention to resume studies by registering for the course previously deferred. 
  3. The student may be required to cover the difference in tuition in case there has been an increase during the deferral period.
  4. In case the course materials are updated, the student will have to assume the cost of the new materials.
  5. In case a student registers for a different or shorter course format, TII will not refund or deferral the difference in the tuition fee
  6. TII will not refund or exchange any previously adopted materials purchased by the student. The term “materials” includes textbooks.
  7. If the student does not register for a course in the subsequent semester, she or he will forfeit the tuition.

* Deferrals are not applicable to those who have enrolled in our third semester of the academic year (early Summer semester)​

Special conditions for short courses of less than 12 hours and workshops:

If a student wishes to withdraw from a course that is less than 12 hours or a workshop, he or she must request a refund of the Registration Coordinator before the start of the course. After the start of the course not refund request will be accepted. No exceptions.

Refunds of tuition for withdrawal from courses less than 12 hours and workshops are given according to the following schedule:

  • Before the course starts: 90% of tuition fee
  • After the first class meeting: no refund

* Deferrals are not applicable for courses of less than 12 hours and workshops.

5- Safety and Conduct

  • In case of an emergency, TII has the full authority to call for any action.
  • All students are responsible for health and safety guidelines in case of an emergency.
  • All students are expected to conduct themselves in a manner which demonstrates respect for TII and its staff, fellow students and property.
  • Smoking is not allowed in the building.
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